For same day delivery, orders MUST be placed 1 hour prior to the delivery cut off time, otherwise your order will be fulfilled the next day. For example if you place an order at 7:30pm on Thursday it will be delivered Friday during delivery hours. If you need your order delivered, it’s an emergency and it’s past the 1 hour cut off time, you can have your order expedited for an additional fee on top of the delivery fee. We will try our best to have your orders fulfilled and delivered to you within 2 hours of you placing your delivery order. Delivery time and window may change due to things such as traffic, weather, etc. Once your order is out for delivery we will send you a text or an email letting you know it’s out for delivery. We will also send you confirmation letting you know it’s been delivered. Once your item has been delivered we are not responsible for lost or stolen packages. 

Shipping & processing 

We try our best to fulfill and ship items as fast as we can. Please allow 1-2 days of processing time before your order is ready to ship out. In most instances your order will ship out within 24 hours of the order being placed. During sales and holidays please allow an extra 2-3 business days. Once your item is shipped you will receive a tracking number. Once your item has shipped we are not responsible for any lost, stolen, undeliverable packages due to incorrect address, or shipping delays from the shipping carrier.